Contact
Start a
conversation.
Consultation for families and case teams, systems work for schools and organizations, training for a team, or a question about the software. One address, read by one person.
Before you write
Please leave the clinical details out of the first email.
Ordinary email is not a secure channel. It passes through servers neither of us control, and it sits in two mailboxes afterwards. That is fine for “I am a parent in this district, my son is seven, can you help” — and it is the wrong place for a name, a diagnosis, a record number, or an incident description.
So: say what kind of help you are looking for and roughly what the situation is. A secure way to share the details gets arranged from there. This is the same reasoning behind everything on the software side — and it is why there is no contact form on this page. A form is one more company holding a message that might contain a child's name.
- chase@dragen.cloud
- Phone
- (760) 574-5491
- Response time
- Usually within one business day.
- Who replies
- Chase Alexander Hought, M.S., BCBA. There is no queue and no intake team.
Useful to include
What makes a first email easy to answer.
Families
- Rough age and setting
- What you are hoping changes
- What has been tried already
- Whether a team is involved
Schools & organizations
- Size and type of setting
- The recurring problem
- Who would own the work internally
- Any timeline you are working to
Training & software
- Group size and role mix
- The skill that is missing
- Or: what the software would need to do